Branded menu
Your products, categories, modifiers and pricing in an experience that carries your identity.
Food & grocery ordering
Your own ordering channel. Your customers.
SumBite gives restaurants and grocery businesses a branded app and web experience for pickup and delivery — with live order status, saved favourites and a direct relationship with the customer.
Branded experience
Pickup & delivery
POS connected
Ordering, your way9:41SumBite
Chicken bowl£9.50
Loaded fries£4.20
Fresh juice£3.80
Total£17.50
Track order · 18 min
Direct customer relationshipOrder history stays with your business.
Predictable economicsReduce dependence on marketplace commission.
One kitchen flowApp orders appear with every other ticket.
What customers get
Ordering that feels effortless
Pickup or delivery
Customers choose how they want the order, with saved addresses and clear delivery zones.
Live order status
Clear stages from received to preparing to on the way — reducing status calls and uncertainty.
App or browser
A mobile web experience for quick ordering, with an app option for your most loyal customers.
Saved favourites
Repeat orders in a few taps, with order history and reorder prompts.
Payments
Card and digital wallet payments integrated with your chosen provider.
Connected operation
One kitchen, every channel
SumBite is designed to sit alongside Sum Cloud POS.
- App orders appear in the same kitchen queue
- Shared menu, modifiers and pricing
- Channel reporting in the same dashboard
- Branch-level availability and delivery zones
- Customer history connected to the order
Why own the channel
Marketplaces bring discovery. You keep the relationship.
A branded channel does not replace marketplaces overnight. It gives you somewhere to send the customers you already have — and a way to build repeat business without paying commission on every order.
- Margin control
Predictable platform and payment costs instead of a variable marketplace commission.
- Customer data
Order history and preferences remain yours, within your privacy obligations.
- Brand consistency
The experience looks like your business, not a listing among competitors.
Launch
A focused first four weeks
01
Set the menu
Launch with the items that travel well and protect margin. Add the rest once operations settle.
02
Invite regulars
Use receipts, table cards and social channels to move existing customers to your own ordering.
03
Measure repeat orders
Track customers who order again, not just first-order volume.
04
Expand channels
Add delivery zones, promotions and new locations as the operation proves it can cope.
Questions
SumBite FAQ
Do customers need to download an app?
No. SumBite can be delivered as a mobile web experience, so customers can order from a link. An app is available for customers who prefer it.
Can we run delivery and pickup?
Yes. Customers choose pickup or delivery, with delivery zones and minimum order values configured around your operation.
Does it replace delivery marketplaces?
Usually it works alongside them. Marketplaces provide discovery; SumBite gives you a direct, branded channel for customers who already know you.
Is it connected to the POS?
Yes. When used with Sum Cloud POS, orders flow into the same kitchen and reporting process as counter and phone orders.
Can we offer promotions?
Yes. Promotions, minimum order values and delivery rules can be configured within your margins.
Give your regulars a better way to order
We will walk through your menu, delivery model and current channels, then show how SumBite fits.